Canopy Go

Real-time support for home health workers

Canopy Go is designed specifically for health systems. It ensures healthcare worker safety even beyond the hospital, whether they’re in patients' homes or at hospice locations. With a simple button worn on their badge, they can double-tap to signal for help if they feel unsafe or automatically alert for help if they miss pre-set check in times. This alerts our 24/7 center, which can either route the alert to 911 or stay on the phone with the person until they feel safe.

Image of a phone with a Canopy alert as as well as the Canopy Button

Proactive alerting through check-in

The check-in feature in Canopy Go provides an extra layer of security for healthcare workers. Before an appointment, staff can set a check-in timer at configurable intervals. During the appointment, they will receive prompts to check in. If a check-in is missed, an alert is automatically triggered. Location information (using mobile GPS) is captured and shared with the 24/7 monitoring service or the organization's security team who can instantly respond or route incidents to 911.

  • Benefits:Hands-free Safety: Ideal for situations where healthcare staff are in an emergency and can’t access their button or phone.
  • Customizable Intervals: Staff can set check-in times that fit their needs.
  • Automatic Alerts: Ensures help is alerted even if the worker can't reach out.

24/7 Monitoring with 911 support

Canopy's 24/7 Monitoring with 911 Support ensures healthcare workers have constant emergency help. When an alert is triggered, it is sent to our 24/7 real-time support network. Canopy (or an organizations security team) will confirm the emergency, take action on specified protocols, and escalate to 911 as needed.

Benefits:

  • Round-the-Clock Support: Immediate response anytime 24/7.
  • Direct 911 Routing: Quick connection to emergency services.
  • Continuous Reassurance: Stay connected to support until safe.
  • Customizable Routing: Option to route alerts to your own security team instead of Canopy’s 24/7 monitoring service.

Built for health systems

Canopy Go is designed specifically for health systems, considering all necessary policies and procedures. We provide end-to-end service, including training materials, button distribution, and integration with mobile device management.

Benefits:

  • Policy Compliance: Adheres to health system requirements.
  • Comprehensive Training: Includes detailed training materials.
  • Easy Deployment: Simplified button distribution and setup.
  • Seamless Integration: Works with mobile device management systems.
  • Configuration: Configure the experience to your health systems needs.

Integrated with Canopy Protect

Canopy Go is fully integrated with Canopy Protect, offering a unified solution for healthcare systems. Alerts from both Go and Protect users can be viewed within the same dashboard, providing a centralized view of all data and insights.

Benefits:

  • Unified Dashboard: View all incidents in one place.
  • Comprehensive Data: Access all insights related to incidents.